FAQ's

DO YOU HAVE A MINIMUM ORDER?

You must order in cartons, for example, if a shoe comes in a size range pack 3-8, 12 pair pack – then you would have to buy the full carton.

DO YOU CHARGE A CARRIAGE CHARGE?

Yes we do. Our prices are as cheap as possible, so we do not build the carriage price in. We simply pass on our carriers charges – we don’t make any money from this. We use DPD, See delivery page for more info.

HOW CAN I PAY FOR MY GOODS?

There are a variety of ways you can pay for your goods:

  • Paypal
  • Credit card and Business debit card – 2% Charge
  • American Express – 2.8% Charge
  • Bank transfer – details on request
  • Pay cash into our bank account – details on request
  • Cheque – this is a slower method of payment as we would need to wait for the cheque to clear before dispatch.
  • Cash – on collection
IS VAT APPLICABLE?

Yes VAT is applicable unless the goods are exported e.g. if you are from Southern Ireland or abroad. If so, fill in your VAT number as you make the order and this will be checked and if verified – applied for you.

HOW DO I MAKE MY ORDER?

Browse our catalog and add things to your basket using the ‘Add to Basket’ button on product pages. You can check your order status at the top right of the page.  Once you have finished shopping, click the checkout button, and follow the steps to checkout. Once you have completed your order you will receive an email confirmation with details.

WHAT IS THE CUT OFF TIME FOR SAME-DAY DISPATCH?

Ideally, the earlier the better, however as a rough guide we would aim to get orders placed at 2pm out the same day. This is not guaranteed.

WHO SHALL I CONTACT IF I HAVE A QUERY ABOUT A PRODUCT?

Details about the products should be to the right-hand side of the image on product pages. If you have any further queries then either email us at Contact us or call us on 01189861708.